We’re Here to Help

For assistance with claims, billing or member card questions, please call or write to Boston Medical Center HealthNet Plan Senior Care Options (SCO) Member Services.

Providers, please direct your questions to your Provider Relations Consultant*.

*When you click this link, you will leave our website

Method	Contact Information
CALL	1-855-833-8125 if you are a current member 1-855-833-8124 if you would like to learn about becoming a member Calls to these number are free. Interpreter services and alternate format materials are available upon request. Member Services also has free language interpreter services available for non-English speakers.
TTY/TDD	711
HOURS	8 A.M. to 8 P.M. Monday through Friday 8 A.M. to 8 P.M. seven (7) days a week from October 1 - February 14
FAX	1-617-897-0884
WRITE	Boston Medical Center HealthNet Plan Attn: Member Services 529 Main Street, Suite 500 Charlestown, MA 02129

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We’re Here to Help