We’re Here to Help 

For assistance with claims, billing or member card questions, please call or write to Boston Medical Center HealthNet Plan Senior Care Options (SCO) Member Services.

Providers, please direct your questions to your Provider Relations Consultant*.


*When you click this link, you will leave our website

Method

Contact Information

CALL

1-855-833-8125 if you are a current member
1-855-833-8124 if you would like to learn about becoming a member

Calls to these number are free. Interpreter services and alternate format materials are available upon request.

Member Services also has free language interpreter services available for non-English speakers.

TTY/TDD

711

HOURS

8 A.M. to 8 P.M. Monday through Friday
8 A.M. to 8 P.M. seven (7) days a week from October 1 - February 14 

FAX

1-617-897-0884

WRITE

Boston Medical Center HealthNet Plan

Attn: Member Services 

529 Main Street, Suite 500

Charlestown, MA 02129