Rides to Appointments & More

Get Rides to Appointments

With your BMC HealthNet Plan Senior Care Option membership, you can get FREE rides to your medical appointments.

What types of appointments are available for this benefit?

  • Medicaid-covered dental appointments
  • Behavioral health services
  • Methadone dosing or administration of other medications at a Methadone clinic
  • Medical appointments
  • Prescription pick-up following doctor appointment
  • Vision appointments
  • NEW FOR 2021: Get 2 extra rides per month for social visits

How do I schedule a ride?

Call us at 1-855-833-8125 before your appointment. You must call at least 48 hours in advance. If you call with less notice and the trip is not urgent, we may not be able to set up your ride. We schedule routine trips Monday through Friday from 8 a.m. to 6 p.m.  Please have the following information ready when you call:

  • Your first and last name
  • Your Medicaid ID number
  • Your home address and phone number
  • Your doctor’s name and address
  • The date and time of your appointment
  • Any special needs, including if you need someone to ride with you or help getting to or from the vehicle.
  • If you require special equipment like a car seat(s), wheelchair, or other device(s).  You must provide these items.

If there is more than one member of your household travelling to the same location, please note that only one member reimbursement will be approved.